Our members are at the core of all we do at FHLB Cincinnati. This year, we updated our organizational vision statement to reflect that FHLB strives to: “Be a vital partner helping members achieve business success and enhance communities.” As part of proving ourselves vital to your business success, we continue to look at the ways we provide value and focus on initiatives that will improve your experience as a member.
This year, we deployed enhancements to our Members Only website that allow members to customize their experience. Rates listed on the Members Only homepage can now be updated to reflect what is most relevant to your business needs. Members can also set alerts and notifications that will send an email or text for daily rates, when rates reach a certain threshold, when wires clear your account and more. DDA activity is also visible as it happens throughout the day.
Additionally, certain types of DDA transactions can now be conducted entirely online. These changes lay the framework for further enhancements in the coming years, including bringing other types of transactions online.
In the future, we will continue to modernize more aspects of how we do business. We’ve constructed a team at FHLB with these ideas in mind. Our team continues to work diligently on laying the foundation for what will truly be a modernized member experience.