In 2020, between our Regional Stockholder Meeting, Summer Webinar Series, Financial Management Conference, MPP User Group Meeting and Virtual Insurance Symposium, we pivoted to an online approach that kept our members’ education and safety front-of-mind.
“The Bank rose to meet the challenge of a complicated year, offering our members the same standard of programming they are used to while supplementing with new events geared toward guiding our members throughout these uncertain times. We look forward to expanding our educational offerings even as we begin to return to normalcy in 2021,” said Kyle Lawler, Executive Vice President, Chief Business Officer.
Virtual programming dove into pertinent topics like "Marketing in a Post COVID World," "Managing Liquidity in Uncertain Times," "Navigating a Flattening Yield Curve During Record Low Rates," and "Asset and Funding Strategies."
Throughout the year, we also strengthened our partnership by keeping in touch with our members and their changing needs through our Member Advisory Panel.
The Advisory Panel met for the first time in 2020 to engage in dialogue regarding factors that impact both our business and yours. Comprised of members from banks, credit unions and insurance companies, the Advisory Panel helped provide valuable feedback to ensure we are focused on enhancing the member experience.
Together, our partnership helped our members navigate an uncertain year.